.aion-chat-root {
  --aion-accent: #2563eb;
  --aion-accent-hover: #1d4ed8;
  --aion-bg: #fff;
  --aion-surface: #f8fafc;
  --aion-border: #e2e8f0;
  --aion-text: #0f172a;
  --aion-muted: #64748b;
  --aion-shadow: 0 12px 40px rgba(15, 23, 42, 0.18);
  position: fixed;
  right: 20px;
  bottom: 20px;
  z-index: 2147483000;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  font-size: 14px;
  line-height: 1.45;
  color: var(--aion-text);
}

.aion-chat-root--left {
  right: auto;
  left: 20px;
}

.aion-chat-bubble {
  width: 56px;
  height: 56px;
  border: none;
  border-radius: 50%;
  background: var(--aion-accent);
  color: #fff;
  cursor: pointer;
  box-shadow: var(--aion-shadow);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.2s, background 0.2s;
  position: relative;
  z-index: 4;
}

.aion-chat-bubble-dot {
  position: absolute;
  top: 2px;
  right: 2px;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  border: 2px solid #fff;
  background: #94a3b8;
}

.aion-chat-bubble-dot--online { background: #22c55e; }
.aion-chat-bubble-dot--away { background: #94a3b8; }

.aion-chat-bubble:hover {
  background: var(--aion-accent-hover);
  transform: scale(1.05);
}

.aion-chat-bubble svg { width: 26px; height: 26px; fill: currentColor; }

.aion-chat-panel {
  position: absolute;
  right: 0;
  bottom: 68px;
  width: 360px;
  max-width: calc(100vw - 32px);
  height: 520px;
  max-height: calc(100vh - 120px);
  background: var(--aion-bg);
  border: 1px solid var(--aion-border);
  border-radius: 16px;
  box-shadow: var(--aion-shadow);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  opacity: 0;
  visibility: hidden;
  transform: translateY(12px) scale(0.96);
  transition: opacity 0.2s, transform 0.2s, visibility 0.2s;
  z-index: 3;
}

.aion-chat-panel.is-open {
  opacity: 1;
  visibility: visible;
  transform: none;
}

.aion-chat-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  padding: 14px 16px;
  background: var(--aion-accent);
  color: #fff;
}

.aion-chat-header-main {
  display: flex;
  align-items: center;
  gap: 10px;
  flex: 1;
  min-width: 0;
}

.aion-chat-header-text { min-width: 0; flex: 1; }

.aion-chat-title { margin: 0; font-size: 15px; font-weight: 600; }

.aion-chat-presence {
  margin: 4px 0 0;
  font-size: 12px;
  color: #fff;
  opacity: 0.95;
}

.aion-chat-header .aion-chat-presence--online,
.aion-chat-header .aion-chat-presence--away {
  color: #fff;
}

.aion-chat-presence--online::before {
  content: '';
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #86efac;
  margin-right: 6px;
  vertical-align: middle;
}

.aion-chat-presence--away::before {
  content: '';
  display: inline-block;
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #cbd5e1;
  margin-right: 6px;
  vertical-align: middle;
}

.aion-chat-close {
  width: 32px;
  height: 32px;
  border: none;
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.18);
  color: #fff;
  cursor: pointer;
  font-size: 18px;
  line-height: 1;
}

.aion-chat-close:hover { background: rgba(255, 255, 255, 0.28); }

.aion-chat-header,
.aion-chat-prechat,
.aion-chat-gdpr,
.aion-chat-panel-footer,
.aion-chat-compose,
.aion-chat-brand,
.aion-chat-rating {
  flex-shrink: 0;
}

.aion-chat-body {
  flex: 1 1 0;
  min-height: 0;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.aion-chat-panel-footer {
  flex-shrink: 0;
  margin-top: auto;
  background: var(--aion-bg);
  border-top: 1px solid var(--aion-border);
}

.aion-chat-panel-footer .aion-chat-compose {
  border-top: none;
}


.aion-chat-root--left .aion-chat-bubble {
  margin-left: 0;
}

.aion-chat-messages {
  flex: 1 1 auto;
  min-height: 140px;
  overflow-y: auto;
  padding: 16px;
  background: var(--aion-surface);
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.aion-chat-panel--away .aion-chat-body {
  overflow-y: auto;
  overflow-x: hidden;
  -webkit-overflow-scrolling: touch;
}

.aion-chat-panel--away .aion-chat-messages {
  flex: 0 0 auto;
  min-height: 0;
  max-height: 96px;
  padding: 12px 16px;
}

.aion-chat-panel--away .aion-chat-offline {
  flex: 0 0 auto;
}

.aion-chat-msg {
  max-width: 82%;
  padding: 10px 12px;
  border-radius: 14px;
  word-wrap: break-word;
  white-space: pre-wrap;
}

.aion-chat-msg--visitor {
  align-self: flex-end;
  background: var(--aion-accent);
  color: #fff;
  border-bottom-right-radius: 4px;
}

.aion-chat-msg--agent,
.aion-chat-msg--system {
  align-self: flex-start;
  background: var(--aion-bg);
  border: 1px solid var(--aion-border);
  border-bottom-left-radius: 4px;
}

.aion-chat-msg time {
  display: block;
  margin-top: 4px;
  font-size: 11px;
  opacity: 0.72;
}

.aion-chat-status {
  align-self: center;
  font-size: 12px;
  color: var(--aion-muted);
}

.aion-chat-compose {
  display: flex;
  gap: 8px;
  padding: 12px;
  border-top: 1px solid var(--aion-border);
  background: var(--aion-bg);
}

.aion-chat-input {
  flex: 1;
  min-height: 40px;
  max-height: 96px;
  padding: 10px 12px;
  border: 1px solid var(--aion-border);
  border-radius: 10px;
  resize: none;
  font: inherit;
  outline: none;
}

.aion-chat-input:focus {
  border-color: var(--aion-accent);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--aion-accent) 18%, transparent);
}

.aion-chat-send {
  width: 40px;
  height: 40px;
  border: none;
  border-radius: 10px;
  background: var(--aion-accent);
  color: #fff;
  cursor: pointer;
  flex-shrink: 0;
}

.aion-chat-send:hover:not(:disabled) { background: var(--aion-accent-hover); }
.aion-chat-send:disabled { opacity: 0.5; cursor: not-allowed; }

.aion-chat-prechat {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  padding: 10px 12px;
  border-bottom: 1px solid var(--aion-border);
  background: #fff;
}

.aion-chat-prechat-label {
  grid-column: 1 / -1;
  margin: 0;
  font-size: 11px;
  color: var(--aion-muted);
  text-transform: uppercase;
  letter-spacing: 0.04em;
  font-weight: 600;
}

.aion-chat-prechat input,
.aion-chat-offline input,
.aion-chat-offline textarea {
  width: 100%;
  padding: 8px 10px;
  border: 1px solid var(--aion-border);
  border-radius: 8px;
  font: inherit;
  outline: none;
}

.aion-chat-prechat input:focus,
.aion-chat-offline input:focus,
.aion-chat-offline textarea:focus {
  border-color: var(--aion-accent);
}

.aion-chat-offline textarea {
  resize: vertical;
  min-height: 56px;
  max-height: 100px;
}

.aion-chat-offline {
  padding: 12px 16px 16px;
  border-top: 1px solid var(--aion-border);
  background: #fff;
  display: flex;
  flex-direction: column;
  gap: 8px;
  flex-shrink: 0;
}

.aion-chat-offline .aion-chat-hours {
  margin: 0 0 4px;
  max-height: 110px;
  overflow-y: auto;
  flex-shrink: 0;
}

.aion-chat-offline[hidden],
.aion-chat-compose[hidden],
.aion-chat-prechat[hidden] {
  display: none !important;
}

.aion-chat-offline-lead {
  margin: 0;
  font-size: 12px;
  color: var(--aion-muted);
  line-height: 1.45;
}

.aion-chat-offline-submit {
  border: none;
  border-radius: 10px;
  background: var(--aion-accent);
  color: #fff;
  padding: 10px 12px;
  font-weight: 600;
  cursor: pointer;
}

.aion-chat-offline-submit:hover:not(:disabled) { background: var(--aion-accent-hover); }
.aion-chat-offline-submit:disabled { opacity: 0.6; cursor: not-allowed; }

.aion-chat-links {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  font-size: 12px;
}

.aion-chat-links a {
  color: var(--aion-accent);
  text-decoration: none;
  font-weight: 600;
}

.aion-chat-links a:hover { text-decoration: underline; }

.aion-chat-brand {
  padding: 8px 14px;
  font-size: 11px;
  color: var(--aion-muted);
  text-align: center;
  border-top: 1px solid var(--aion-border);
  background: var(--aion-surface);
}

.aion-chat-brand a {
  color: var(--aion-muted);
  text-decoration: none;
}

.aion-chat-brand a:hover {
  color: var(--aion-accent);
  text-decoration: underline;
}

.aion-chat-avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  object-fit: cover;
  flex-shrink: 0;
}

.aion-chat-bubble-img { width: 28px; height: 28px; border-radius: 50%; object-fit: cover; }

.aion-chat-hours {
  margin: 0 0 10px;
  padding: 10px 12px;
  background: var(--aion-surface);
  border: 1px solid var(--aion-border);
  border-radius: 10px;
  font-size: 12px;
  color: var(--aion-muted);
}

.aion-chat-hours strong {
  display: block;
  color: var(--aion-text);
  margin-bottom: 6px;
  font-size: 12px;
}

.aion-chat-hours ul {
  margin: 0;
  padding-left: 16px;
}

.aion-chat-hours li { margin-bottom: 2px; }

.aion-chat-gdpr {
  padding: 10px 14px;
  font-size: 12px;
  border-bottom: 1px solid var(--aion-border);
  background: #fffbeb;
}

.aion-chat-gdpr label { display: flex; gap: 8px; align-items: flex-start; cursor: pointer; }

.aion-chat-typing {
  padding: 4px 14px 8px;
  font-size: 12px;
  color: var(--aion-muted);
  font-style: italic;
}

.aion-chat-quick-replies {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  padding: 0 12px 8px;
}

.aion-chat-quick-btn {
  border: 1px solid var(--aion-border);
  background: #fff;
  border-radius: 999px;
  padding: 4px 10px;
  font-size: 12px;
  cursor: pointer;
}

.aion-chat-quick-btn:hover { border-color: var(--aion-accent); color: var(--aion-accent); }

.aion-chat-msg--bot .aion-chat-bot-tag {
  display: inline-block;
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--aion-muted);
  margin-bottom: 4px;
}

.aion-chat-attachment a { color: var(--aion-accent); font-weight: 600; }

.aion-chat-attach {
  border: none;
  background: transparent;
  cursor: pointer;
  font-size: 18px;
  padding: 0 6px;
}

.aion-chat-compose--blocked { opacity: 0.5; pointer-events: none; }

.aion-chat-rating {
  padding: 12px 14px;
  border-top: 1px solid var(--aion-border);
  text-align: center;
  font-size: 13px;
}

.aion-chat-rating-btns { display: flex; justify-content: center; gap: 6px; margin-top: 8px; }

.aion-chat-rating-btns button {
  border: 1px solid var(--aion-border);
  background: #fff;
  border-radius: 8px;
  padding: 6px 10px;
  cursor: pointer;
}

.aion-chat-proactive-stack {
  position: absolute;
  right: 0;
  bottom: 68px;
  width: 300px;
  max-width: calc(100vw - 40px);
  display: flex;
  flex-direction: column-reverse;
  gap: 10px;
  z-index: 3;
  pointer-events: none;
}

.aion-chat-root--left .aion-chat-proactive-stack {
  right: auto;
  left: 0;
}

.aion-chat-proactive {
  position: relative;
  pointer-events: auto;
  background: #fff;
  border: 2px solid var(--aion-accent, #2563eb);
  border-radius: 12px;
  box-shadow: var(--aion-shadow, 0 12px 40px rgba(15, 23, 42, 0.18));
  padding: 14px 14px 12px;
  animation: aion-slide-up 0.25s ease;
}

.aion-chat-proactive-close {
  position: absolute;
  top: 6px;
  right: 8px;
  border: none;
  background: transparent;
  font-size: 18px;
  line-height: 1;
  color: var(--aion-muted, #64748b);
  cursor: pointer;
  padding: 2px 6px;
}

.aion-chat-proactive-close:hover { color: var(--aion-text, #0f172a); }

.aion-chat-proactive p {
  margin: 0 24px 10px 0;
  font-size: 14px;
  line-height: 1.45;
  color: var(--aion-text, #0f172a);
}

.aion-chat-proactive-cta,
.aion-chat-proactive button.aion-chat-proactive-cta {
  display: block;
  margin-top: 0;
  width: 100%;
  border: none;
  background: var(--aion-accent, #2563eb);
  color: #fff !important;
  border-radius: 8px;
  padding: 8px 10px;
  cursor: pointer;
  font-weight: 600;
  font-size: 13px;
  font-family: inherit;
}

.aion-chat-proactive-cta:hover {
  background: var(--aion-accent-hover, #1d4ed8);
}

.aion-chat-hp { position: absolute; left: -9999px; opacity: 0; height: 0; width: 0; }

@keyframes aion-slide-up {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

@media (max-width: 480px) {
  .aion-chat-root { right: 12px; bottom: 12px; }
  .aion-chat-panel { width: calc(100vw - 24px); height: calc(100vh - 96px); max-height: none; }
}